Ready to ship in 2–4 business days · Custom orders: 7–12 business days · Free insured shipping
Complimentary Worldwide Shipping
We offer complimentary worldwide shipping on all orders. Each piece is carefully inspected, securely packaged, and prepared for delivery to ensure it arrives safely and beautifully.
Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Made-to-order and personalized pieces may require additional production time. Because these pieces are created specifically for you, they are final sale and are not eligible for cancellation, return, or exchange once production has begun.
For any questions regarding your order or delivery, please contact our customer care team. We are always happy to assist.
Complimentary Shipping · Secure Packaging · Tracked Delivery
Lifetime Warranty
At Chinghoi, we stand behind the quality and craftsmanship of every piece. Your jewelry is covered by our lifetime warranty against manufacturing defects and craftsmanship issues.
Our warranty covers:
To keep your jewelry looking its best, we recommend regular cleaning and professional inspection to maintain its brilliance and condition.
For warranty service or assistance, please contact our customer care team.
At Chinghoi, we believe exceptional diamonds deserve thoughtful craftsmanship and a more personal experience.
With years of experience in diamond sourcing, jewelry manufacturing, and custom design, we specialize in exceptional lab-grown diamond jewelry, with a focus on rare and impressive 5CT+ creations.
From selecting the right diamond to crafting the final piece, we bring together trusted expertise, skilled craftsmanship, and personalized guidance to make every step clear and considered.
Yes. Chinghoi specializes in lab-grown diamonds. Our lab-grown diamonds are real diamonds with the same crystal structure, chemical composition, and physical and optical properties as mined diamonds. They are not diamond simulants such as cubic zirconia or moissanite.
Yes. Our lab-grown diamonds are independently graded by IGI, one of the world's leading diamond grading laboratories. The certificate documents key characteristics including carat weight, color, clarity, and cut.
Our diamond consultants can help you compare diamonds based on carat, cut, color, clarity, shape, and your personal preferences. If you're looking for a specific size or style, contact us for personalized guidance.
Yes. We offer customization options for selected designs. You can contact our diamond consultants to discuss your preferred diamond, metal, size, or design details.
Your IGI certificate provides a unique report number that can be verified directly through IGI. This allows you to review the documented characteristics of your diamond independently.
Each piece is carefully crafted and inspected before it leaves our workshop. We focus on precise setting, polished finishing, and the overall quality of the finished piece—not simply the diamond itself.
Every Chinghoi piece is backed by our Lifetime Warranty covering manufacturing and craftsmanship defects. If an issue occurs, contact our support team and we will review the problem and assist with the appropriate solution.
CAN’T FIND YOUR PERFECT RING?
Your perfect ring doesn’t have to come from a standard collection. From the diamond shape and size to the metal, setting, and smallest details, we can create a piece that feels uniquely yours.
Whether you have a clear vision or just know what you love, our diamond team will guide you through the process—from choosing the right diamond to refining the final design.
