FAQ

We only use solid metals for our jewelry, never hollow or plated gold. Our standard offerings include 18K white gold, 18K yellow gold, 18K rose gold, 14K white gold, 14K yellow gold, 14K rose gold, and platinum. If a customer has special requests, we can also work with 9K or 10K gold. All our partnering gold and platinum foundries hold proper licenses, ensuring that the castings we receive are solid gold or platinum, not hollow or plated. For 14K and 18K white gold, we apply a layer of rhodium plating. Rhodium is a rare and expensive metal, even more valuable than gold. This plating is necessary because white gold has a natural pale yellow hue, and rhodium gives it the bright white finish commonly associated with white gold jewelry. Rest assured that the base metal is always solid gold, and rhodium plating is a standard practice in the jewelry industry to achieve the desired white color.

1. Ring Design
We first create a 3D model based on the size of the center diamond and the ring size. The file is then sent to you for confirmation. After that, we carefully select matching side stones and design the entire ring setting to ensure a perfect fit.

2. Metal Casting
Next, we cast the ring using the chosen metal (gold or platinum). For two-tone designs, each part is cast separately.

3. Diamond Setting
We set the side stones first, followed by the center diamond. We ensure that any inscriptions on the diamonds are clearly visible and not obstructed by the setting, making them easy to inspect. For prong-set diamonds, the center diamond is set first, followed by the smaller stones.

4. Plating (if applicable)
For 14K or 18K white gold, we apply rhodium plating to achieve a bright white shine. Rhodium is a rare and expensive metal, even more valuable than gold. This plating ensures durability and a high-gloss finish.

5. Engraving
If you have specific engraving requests, we perform laser engraving at this stage.

6. Polishing and Inspection
Experienced craftsmen polish every corner of the ring using various tools. The ring undergoes at least five inspections to ensure it is brilliant and beautiful.

7. Final Quality Check
We conduct a 17-step final check, verifying the girdle inscription of the main diamond, design details, and the security of each side stone. A video of the ring is then sent to you for confirmation. The ring is only shipped after passing all checks.

Custom orders (ring setting + center diamond) take 7–12 business days to produce, and 3–7 business days to ship to U.S. addresses — roughly 2–3 weeks from order to delivery. Ready-to-ship items leave our workshop within 2–4 business days. International delivery times vary. Once your order ships, you will receive an email with your tracking number so you can follow it every step of the way.