Shipping policy

Processing & Production Time

Ready-to-Ship Orders: In-stock items are typically shipped within 2–4 business days.

Custom / Made-to-Order Pieces: Custom pieces are typically shipped within 7–12 business days. Each piece is carefully crafted to your specifications before shipment.

Delivery within the United States typically takes 3–7 business days after your order has shipped.

Estimated Total Time
• Ready-to-Ship: 2–4 business days processing + 3–7 business days shipping
• Custom / Made-to-Order: 7–12 business days production + 3–7 business days shipping

Please note that delivery times are estimates and may vary due to carrier delays, holidays, weather, or other circumstances beyond our control.

Free Shipping

We offer free shipping on all orders, including international destinations we currently serve.

Every order is carefully inspected, securely packaged, and shipped with tracking. Once your order ships, you will receive a confirmation email with your tracking details.

Order Tracking

Once your order ships, we will email you a tracking number so you can follow your package online. You will also receive updates on the status of your order and its estimated delivery date.

Delivery Issues

If you experience any issues with the delivery of your order, please contact us right away. We will work with the carrier to resolve the issue and get your order delivered as quickly as possible.

Shipping Restrictions & International Orders

We currently do not ship to a small number of countries or regions. If you are unsure whether we ship to your location, please contact us before placing your order.

International orders may be subject to customs or import duties, which are the responsibility of the recipient.

Questions

For questions about shipping, delivery times, or delays, please reach out through our Contact page. We're always happy to help.